Refund Policy

Last Updated: February 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued for services provided by mimetismpig.info. It is designed to ensure transparency and fairness for our users while providing maximum legal protection for mimetismpig.info in accordance with Slovakian law and applicable regulations.

Scope and Applicability

This policy applies to all users of mimetismpig.info who purchase travel-related services through our platform. By engaging with our services, you agree to the terms set forth in this Refund Policy.

Definitions

  • Service(s): Refers to any travel-related services offered by mimetismpig.info, including but not limited to travel routes, accommodations, and guided tours.
  • User: Any individual or entity that accesses or uses the services provided by {{SITE_NAME}.
  • Refund: The return of funds to a User for services that have been paid for but not rendered or canceled in accordance with this policy.

Main Policy Content

1. Refund Eligibility

Refunds will be considered under the following circumstances:

  • If the service purchased is canceled by mimetismpig.info for any reason.
  • If the User cancels the service within the specified cancellation period as detailed in the service description.
  • If the service provided does not match the description provided at the time of purchase.

2. Cancellation Period

Users must cancel their bookings at least 48 hours prior to the scheduled service to be eligible for a full refund. Cancellations made less than 48 hours before the service will not be eligible for a refund.

3. Refund Process

To request a refund, Users must:

  • Contact our customer service team at [email protected] or call +4219447148455.
  • Provide proof of purchase and details of the service.
  • Submit the refund request within the applicable cancellation period.

Refunds will be processed within 14 business days of approval and will be issued using the original payment method.

4. Non-Refundable Services

The following services are non-refundable:

  • Any service that has already been utilized.
  • Fees associated with changes made to bookings after the initial purchase.
  • Services purchased during promotional events unless otherwise stated.

User Rights and Obligations

Users have the right to:

  • Request a refund in accordance with this policy.
  • Receive clear communication regarding the status of their refund request.

Users are obligated to:

  • Provide accurate information when requesting a refund.
  • Adhere to the cancellation periods specified in this policy.

Limitations and Disclaimers

mimetismpig.info shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. The maximum liability of mimetismpig.info for any claim arising out of or relating to this Refund Policy shall not exceed the total amount paid by the User for the service in question.

Data Protection/Security

All personal data collected in connection with refund requests will be processed in accordance with our Privacy Policy, which complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Changes to Policy

mimetismpig.info reserves the right to amend this Refund Policy at any time. Any changes will be effective immediately upon posting on mimetismpig.info. Users are encouraged to review this policy periodically for any updates.

Contact Information

If you have any questions regarding this Refund Policy, please contact us at:

Company: mimetismpig.info
Phone: +4219447148455
Email: [email protected]
Address: Avenue Business Center, Karadžičova 8, Floor 5, Office 12, Bratislava, 821 08, Slovakia.

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Slovakia. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Slovakia.